Frequently Asked Questions
Everything you need to know about shopping at The Cockpit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges can be processed for different sizes or colors, subject to availability.
How do I determine my correct size?
Each product page features a detailed size guide with measurements. Since our fits range from slim to relaxed, we recommend checking the specific 'Fit Notes' section for each garment.
Are your materials sustainably sourced?
At The Cockpit, we prioritize high-quality, durable fabrics including organic cotton and recycled polyester to ensure our fashion is both premium and environmentally conscious.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.
How can I track my shipment?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.